name papa Services Guarantee
1. Guaranteed renewal price.
You’ll never pay more to renew your domain name than the rate you paid
when you initially registered it, or what our registration rate was
when you transferred. (The only exceptions would be if the price the
registry charges us increased, or if you took advantage of a
limited-time, special price. If the registry increases our cost, yours
will go up only by the amount ours did, never more.)
2. Risk-free, money-back guarantee transfers.
No matter how hard we try, a domain transfer occasionally fails. This
is usually due to your former registrar trying to keep your money,
even though it is legally required to comply with your transfer
request. With name papa, you're protected. First, the Rapid
Transfer System™ saves time and eliminates errors by extracting
critical information automatically. You no longer need to find it and
type it in yourself. Second, our Transfer Concierge team is trained,
dedicated, and available to you 24/7 with personal, caring assistance.
And finally, we believe that you paid your money and that you have
every right to expect that transfer to occur, no matter who is at
fault. So we've made your transfers absolutely risk free and fully
refundable. If your transfer to name papa.com fails for any
reason, we'll let you know and refund your money. Guaranteed.
3. More FREE, value-added services with every domain.
At name papa, we're proud to have you as a customer and want
you to get the most out of your domain ownership. So we give you all
of the following FREE with every domain purchase: change of
registrant; parked or “For Sale” page; domain locking; status alerts;
domain forwarding; domain masking; total DNS control; and 100 email
forwards.
4. Consistently lower prices on everything we offer.
It starts with low-cost domains. But it extends to everything else we
develop (right here, in-house) and offer. Like hosting accounts,
spam-protected email accounts; domain services, utility software and
more. And we’re constantly developing more, better, lower-cost ways to
improve your domain ownership, Internet- and PC-experience.
5. Best-in-industry live customer support, 24 / 7.
This is a point of pride for us. You deserve the best, and we won’t
settle for providing anything less. We’re available to you either by
phone, web board, or email 24 hours a day, everyday. Many of our
competitors don’t even provide a telephone number for you to call!
6. Fast, easy bulk domain transfers and registrations
Our super-low prices, intuitive tools, Rapid Transfer System™ and
concierge support make it a snap.
7. Just-right, affordable hosting options.
We host all of our customer sites on our own secure servers. Most of
our competitors job their hosting out to the highest bidder. If you
ever have an issue with your name papa hosting, just call us
and we’ll be on it immediately. With the competition, there’s no
telling who you should call.
8. Superior domain search and management tools.
Our domain search and portfolio management tools are second to none.
Once you’ve registered your domain names, just log in at “Manage My
Domains” and select domains to modify, either individually or in bulk.
Apply your changes or add additional services – it’s fast and easy.
9. Fierce protection of your personal information.
We do our best to prevent your data from being “mined.” And unlike
some of our competitors who will happily sell your information to
anyone for a price, we will never under any circumstance make it
available to third parties, unless legally required to do so. (Please
do understand, though, that information in the Whois database is
public domain. We do everything possible to prevent screen access to
it, but under certain circumstances it can be obtained.)
10. Unique, valuable and innovative software and services.
At name papa, you can get everything you need to make the most
out of your domain ownership and Internet experience. We offer private
“unlisted” registrations; Traffic Blazer (search engine registration)
c-Site (copyright application); Internet- and PC-privacy and security
software; merchant accounts; and more
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